When you add new video content to the VidApp Builder, the video undergoes processing in order for it to be optimized across your apps. Occasionally this can take between 1-24 hours and will display a popup message in-app to let you know it's in this processing phase. If the video is still processing after 24 hours has passed since publishing it, here's what you need to do:
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Login to the Builder
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Click Save and Publish to preview to test your new app changes. Then, once your changes are ready to go live to all users click Publish to live apps