Your Vimeo OTT content will sync with your VidApp every 10 - 60 minutes*
You will need to exit and re-open the app to see the new content
If after 60 minutes you refresh VidApp and still do not see the content you're looking for, please try a manual sync via VidApp > Content by following the instructions here:
-
On the top right, click the white Sync button. This will start the sync and when it's complete you'll be sent a "Sync Successful" email letting you know
- Exit and re-open the app to see your updated content
If after trying a manual sync you still do not see the content, please raise a ticket with the VidApp support team.